ABOUT PFO CONSULTING & COACHING

Rick is a seasoned leader with a deep human resources and business background spanning over 20 years, demonstrating progressive expertise in industries such as telecom, media, technology and travel/tourism. Rick is dedicated to advancing an organization's most valuable asset—its people. 

 

In his most recent role as Chief People and Operations Officer at Destination Cleveland, Rick assumed a multifaceted responsibility that included overseeing all aspects of  human resources and business operations - benefits, technology, company policies, culture, employee engagement, learning, recruiting, talent development and more. His strategic vision and operational prowess contributed to the seamless functioning of the organization. 

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Rick also made significant contributions as a key leader on AT&T's human resources team. His impact was felt across various initiatives that not only advanced the business but also played a pivotal role in shaping the company's culture, placing a strong emphasis on diversity, equity and inclusion and winning multiple awards along the way.

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Beyond his professional endeavors, Rick has actively engaged with communities in North Texas and Northeast Ohio. He served multiple terms on Resource Center’s board of directors, co-founded and led Disability:IN North Texas affiliate and is currently serving as the president elect for the Cleveland State University Alumni Association.

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Rick's holds a bachelor’s degree in communications from John Carroll University and a master's degree in Human Resources and Labor Relations from Cleveland State University. These academic achievements underscore his dedication to continuous learning and professional development.

 

With a track record of leadership, strategic vision and a passion for fostering inclusive environments, Rick stands as an influential figure in both the business and community spheres, making a lasting impact on the organizations, communities and individuals he serves.